Are your devices
1 Gig capable?
See if your devices are up to speed !
A 1 Gig (1 Gbps download speed) internet
connection is extremely fast.
The power of a 1 Gig connection is not just meant to be used on 1 device like a computer. The 1 Gig connection is meant to ensure that all the devices in your home have enough bandwidth to support their applications, streaming and downloading needs.
There are very few individual computers
or devices that can reach a full 1 Gig
download speed on their own
Think about it like the electrical power that comes into your home. It is shared by all the lights, appliances and devices in your home. There is no one device, light or appliance that can use all the power, but you need to make sure you have enough to power all of them.
1 Gig (1000 Mbps) System requirements for KDS Fiber Internet
To realize download speeds up to 1 Gbps, there are unique requirements for your desktop or laptop’s operating system, processor, memory, Ethernet connectivity and the browser you use.
Operating System, Processor and Memory Requirements
Your desktop or laptop must be running Windows 10 (64-bit) or Mac OS 10.8 Mountain Lion or newer. Visit the Microsoft Windows lifecycle fact sheet or Mac OS X support overview for their latest operating system information.
Additionally, your desktop or laptop needs a Quad-Core Intel Core i7 (or faster) processor and requires a solid-state drive (SSD).
Ethernet Connectivity Requirements
For maximum speeds of 1 Gbps, your desktop or laptop will need a 1G copper Ethernet interface and a 1G Ethernet adapter. These will need to be paired with a Cat5e (or better) Ethernet cable.
For maximum speeds of 1 Gbps on a single computer, you will need the following:
- A desktop computer with available PCIe expansion slot
- A 1G PCIe network interface controller (NIC) adapter
To achieve maximum speeds of 1 Gbps on more than one of your devices connected to the fiber handoff, you will need a compatible router or firewall with throughput of 1 Gpbs (or greater) along with the following:
You will also need to use one of the following browsers to help realize speeds up to 1 Gbps: Google Chrome 40.0.2403, Microsoft Edge (64-bit), Mozilla Firefox 40.0.3 (64-bit), Safari 6.2.8 or newer. For more information about different browsers or to download a new one, visit http://whatbrowser.org/
Computers on a Wired Connection
For a computer to get the fastest speed possible that machine will need to have a 1 Gig or 10/100/1000 Mbps Ethernet port and use either Cat 5e or Cat 6 Ethernet cables to connect directly to the modem.
Computers that will get speeds close to 1 Gig download speeds (likely 900 Mbps-950 Mbps) will need to meet these specifications listed below and not be congested with viruses/spyware and not running any other applications, software or browser extensions.
For computers that are older or do not meet the specifications shown above, the range of maximum download speeds can vary between 400 Mbps and 900 Mbps. Exact maximum speeds will also be impacted by items noted earlier in this section.
Computers on a WiFi Connection
For a computer to get the fastest speed possible that machine will need to have an 802.11ac wireless card/adaptor and be connected to an 802.11ac wireless router. Even with the use of these devices the maximum expected download speed over a WiFi connection will be between 200 Mbps – 400 Mbps, with some high end gaming/graphics computer reaching above 500 Mbps.
It is important to note that the maximum expected download speeds shown are greatly impacted by the set up of the wireless network in the home/office. The further away the computer is from the router the slower the speeds will be. Exact maximum speeds will also be impacted by items noted earlier in this section
Smart Phones, Tablets and other devices on a WiFi Connection
For a device to get the fastest speed possible, that device will need to have an 802.11ac wireless card/adaptor and be connected to an 802.11ac wireless router. Even with the use of these devices the maximum expected download speed over a WiFi connection will vary greatly based on the individual device configuration and the distance from the device to the router. Maximum expected download speeds will range between 20 Mbps – 400 Mbps, with most devices having a maximum expected download speed less than 100 Mbps.
It is important to note that the maximum expected download speeds shown are greatly impacted by the set up of the wireless network in the home/office. The further away the computer is from the router the slower the speeds will be. Exact maximum speeds will also be impacted by items noted earlier in this section.
Cat5e or Cat6 Ethernet cable.
Good quality wiring is essential. To achieve the fastest speeds possible, the most important thing you can do is use Cat 6 ethernet wiring|
Note: Due to Ethernet overhead, actual download speeds are limited to 940 Mbps over a hardwired connection.
Encryption can be slow if it’s not done right.
Temporal Key Integrity Protocol (TKIP) encryption, often enabled by default on Wi-Fi routers, will slow you doooowwwwn. Use Advanced Encryption Standard (AES) instead as it’s often hardware accelerated. The standard for WPA2 encryption, AES is both more secure and faster than TKIP. Some routers have TKIP options for compatibility reasons, though, even if you’re using WPA2, so check.
Turn off QoS shaping
Quality of Service (QoS) shaping on a router can help you prevent large downloads from eating up all your bandwidth. But on consumer hardware, you’re also bypassing hardware acceleration so all your packets of data have to be inspected by the main CPU. This can cut your performance by 10x on a high bandwidth connection.
A note on WiFi & 1 Gig
For a device to get the fastest speed possible that device will need to have an 802.11ac wireless card/adaptor and be connected to an 802.11ac wireless router. Even with the use of these devices the maximum expected download speed over a WiFi connection will vary greatly based on the individual device configuration and the distance from the device to the router. Currently, there is not a WiFi set up that will support a full 1 Gig download speed to an individual device. The use of an 802.11ac wireless router will help to enable multiple devices to get the maximum speeds possible.
KDS Fiber 1 Gig (1000Mbps) System Recommendations
The following minimum system recommendations for your connected devices will ensure you’re getting the most out of your KDS Fiber 1 Gig Internet service.
If you meet the requirements but are not achieving the speed for your subscribed speed tier, please note:
- To achieve the upper range of your speed tier, you must be connected via a wired Ethernet connection. Speeds through a hardwired connection are inherently faster than speeds over WiFi due to potential wireless interference.
- There are a number of external factors that may limit your speed; as a result, actual speeds may vary. External factors that could impact speeds include external interference, downloads/uploads in progress and open programs on your devices, as well as the number of devices connected to your home network.
- Whenever possible, your Gig capable router should be placed in a central, unobstructed location of your home, off the floor and away from other electronic devices. For better WiFi performance.
Make sure that your Internet equipment is up-to-date and able to support the speeds on your package. (For example, a DOCSIS 3.0 Internet device will not support Gigabit speeds from KDS FIBER.)
If you are not experiencing the speeds you expect, remember to test using a hardwired connection to the Internet. Also, make sure you are not in process of downloading or uploading anything, close all programs using the Internet and power off any other devices that are sharing your home network.
For the best performance, contact your device manufacturer or software provider to learn about required upgrades, configuration updates or to find troubleshooting guides.
For wireless connections, you can improve your WiFi speed by positioning your Wireless Gateway centrally in order for it to broadcast its strongest signal.